Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal data — name, address, email, and phone number you voluntarily provide when you request a quote or contact us.
• Derivative data — information our servers automatically collect, such as your IP address, browser type, and pages viewed.
• Data from security systems — if you engage our monitoring or CCTV services, we collect data needed to perform them (video, access logs, alarm events), treated as confidential and governed by your Service Agreement.

2. Use of Your Information

We use the information collected to provide a smooth, efficient experience — to create and manage your account, fulfill and manage services, provide quotes, respond to inquiries, send transaction confirmations, analyze usage to improve our services, and comply with applicable law.

3. Disclosure of Your Information

We do not sell or trade your personally identifiable information. We may share it with third-party service providers who assist us in operating our website and business (such as hosting, payment processing, and email delivery), in connection with a business transfer, or when required by law to protect rights, property, or safety.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure it, no method of transmission or storage is completely secure.

5. Data Retention

We retain your personal information only as long as necessary for the purposes described here and to comply with our legal obligations. Retention of data from security services (e.g., CCTV footage) is specified in your Service Agreement.

6. Your Data Protection Rights

Depending on your location, you may have the right to access, correct, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.